Privacy Policy

How we protect your data and comply with UK GDPR

Our Commitment to Your Privacy

Gwynedd Airport Taxis is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with UK data protection law, including the UK General Data Protection Regulation (GDPR).

โœ“ Your Data is Safe: We take data protection seriously. We use industry-standard security measures and only collect information necessary to provide our excellent service.

Last Updated: December 2025

If you have any questions about this policy or how we handle your data, please contact us below.

Information We Collect

We collect personal information only when necessary to provide our services. Here's what we may collect:

๐Ÿ“‹ When You Make a Booking

๐Ÿ“ฑ When You Contact Us

๐ŸŒ Website Usage

Note: We do NOT collect sensitive personal data (biometric data, health information) unless you specifically provide it for special requests (e.g., accessibility requirements).

How We Use Your Information

We use your personal data exclusively to provide and improve our services. Specifically:

โœ“ We Don't: Sell your data to third parties, use it for purposes you haven't agreed to, or share it beyond what's necessary to provide our service.

Legal Basis for Processing Your Data

Under UK GDPR, we process your data on the following legal bases:

We will always seek your explicit consent before processing any special categories of personal data (such as accessibility needs or health information).

Who We Share Your Information With

We don't sell your data. We may share your information only when necessary:

International Transfers: We may use services that process data outside the UK. Any transfers comply with UK GDPR requirements and include appropriate safeguards.

How We Protect Your Data

We take security seriously and implement reasonable technical and organisational measures:

Note: While we use industry-standard security measures, no system is 100% secure. If you're concerned about data security, please contact us.

How Long We Keep Your Data

We only keep your personal data as long as necessary:

You can request deletion of your data at any time (subject to legal requirements โ€“ see Your Rights below).

Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

๐Ÿ” Right of Access

Request a copy of all personal data we hold about you, including how we use it.

โœ๏ธ Right to Rectification

Correct any inaccurate or incomplete personal data we hold about you.

๐Ÿ—‘๏ธ Right to Erasure

Request deletion of your personal data (subject to legal requirements).

๐Ÿšซ Right to Restrict Processing

Ask us to limit how we use your data while we investigate your concerns.

๐Ÿ“Š Right to Data Portability

Request your data in a structured, commonly-used format to transfer to another service.

โœ‹ Right to Object

Object to certain types of data processing, including direct marketing.

โš–๏ธ Right to Make Complaints

Lodge a complaint with the UK Information Commissioner's Office (ICO) if unhappy with how we handle data.

๐Ÿค– Right to Automated Decision-Making

Not to be subject to decisions based solely on automated processing.

How to Exercise Your Rights: Contact us using the details below. We'll respond to requests within 30 days (or explain if we need more time).

Contact Us About Your Data

If you have questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your data, please contact us:

๐Ÿ“ง Data Protection Officer / Privacy Contact

Phone: 07729 274868
Address: High Street, Criccieth, Gwynedd, LL52 0BS

We aim to respond to all data protection requests within 30 days. For urgent matters, please call us.

๐Ÿ“‹ Regulatory Authority

If you're unhappy with how we handle your data and we haven't resolved your concern, you can lodge a complaint with:

โš ๏ธ Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We'll post any changes here with an updated revision date. Continued use of our service after changes means you accept the updated policy. For major changes, we'll provide additional notice.

Additional Information

Children's Data

We don't knowingly collect personal information from children under 13. If we become aware that a child has provided us information, we'll promptly delete it. For children 13-18, we follow strict privacy practices and seek parental consent where required.

Third-Party Links

Our website may contain links to third-party websites (social media, payment processors, etc.). We're not responsible for their privacy practices. Always review their privacy policies before providing information.

Cookies

We use only essential cookies for website functionality. We don't use tracking cookies for marketing. For details, see our Cookies Policy.

Legitimate Business Interests

Where we rely on legitimate business interests for processing, we balance them against your rights. This includes: improving our service, preventing fraud, marketing (with consent), and protecting our business.

Your Data is Important to Us

We're committed to transparency and protecting your privacy. If you have any questions, we're here to help.

๐Ÿ’ฌ Contact Us on WhatsApp โ˜Ž๏ธ Call: 07729 274868